At Baraherbals, customer satisfaction is our priority. We carefully pack and ship all products to ensure they reach you in good condition.Due to the nature of herbal and wellness products, returns or refunds are accepted only in case of damaged, defective, or incorrect items received.If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.Once your request is reviewed and approved, we will offer a replacement or refund, as applicable. Refunds, if approved, will be processed to the original payment method within 5–7 business days.Products that have been opened, used, or tampered with are not eligible for return or refund.Baraherbals reserves the right to refuse refunds for cases that do not meet the above conditions.For any refund or return-related queries, please contact us via our Contact Us page.